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페이지를 영어나 다른 언어로 보려면 '영어로 보기'를 선택하십시오. 이전 페이지로 돌아가려면 '취소'를 선택하십시오.

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LET US KNOW ABOUT ANY GAME CRASHES YOU EXPERIENCE WHILE PLAYING CALL OF DUTY ON PC

The purpose of this form is to gather critical information to help identify, investigate, and resolve issues related to game crashes on PC. 

This form is voluntary, but your participation is extremely valuable.

Your submission will not create a support ticket. If you would like to get help from a support agent, please use our Support Options.

Be sure to also check out our troubleshooting tips for playing Call of Duty®: Black Ops 6 or Call of Duty®: Warzone™ on PC.

* All fields are required.
This is a required field.

Please provide any additional details about your experience, including steps to reproduce if your issue is persistent. Other details, including map or game mode you were playing, are also helpful.

If you have screenshots or videos that show error codes or what happened when the game crashed, please upload them to a hosting site and provide links to them here.

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Upload Crash Logs

Uploading crash log files from your PC can be extremely helpful for us when investigating the causes of crashes. If you're willing to help us with our investigation, please follow the steps below to run the crash log tool and upload the files.

  1. Shut down the game if it is running.
  2. Open the game's install folder on your PC.
  3. Double-click the CrashLogGenerator.exe tool.

Once complete, you will find an Error Log zip file in your Document folder.

Thank you for your submission. We value your feedback and appreciate your time.

There was an error with your submission.

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The Software License and Service Agreement will be updated. Please follow this link [https://www.activision.com/legal/ap-eula] in order to see these changes.