11/03/23

Known Issues in Call of Duty: Warzone

Issues being tracked in Call of Duty: Warzone

This page contains a running list of issues that have been identified or reported in Call of Duty®: Warzone™ and are either under investigation or scheduled to be fixed. Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Warzone Bug Report form.

 

ISSUE

DESCRIPTION

The Undead Rune decal isn't unlocking.

– All platforms

Some players have reported not they did not receive the Undead Rune decal after meeting the challenge requirements.

My social features are locked.

– All platforms

We've received reports that social features are locked for some players.

Troubleshooting:
In the meantime, some players have resolved this issue by clearing cache and deleting game data on their console or PC.

The Season 06 BlackCell is unavailable.

– PlayStation/Xbox

We’re aware that some players are seeing the Season 06 BlackCell as “Unavailable”.

In the meantime, the Season 06 BlackCell can still be purchased through your platform’s store.

I’m experiencing performance loss on PC.

– PC

If you’re experiencing performance issues on PC, please reach out to us. We ask that you have a DxDiag file ready to share.

1. Search “dxdiag” on your PC.
2. Open the DirectX Diagnostic Tool.
3. Select Save All Information.

My DMZ Faction missions aren’t tracking properly.

– All platforms

We’re investigating some inconsistencies with Faction mission tracking in DMZ. Please continue to reach out to us if you experience any tracking issues.

I'm getting a message saying "One or more DLC packs are out of date."

– PlayStation 4

Some PlayStation 4 players are receiving persistent DLC pop-up messages in game. This issue is being investigated with Sony PlayStation.

Looking For More Help?

BROWSE SUPPORT PAGE: CALL OF DUTY: WARZONE

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