This guide is to help players who are having issues running the game.
- Try doing a Scan and Repair: Repairing Blizzard Games
- Ensure you have the latest drivers and Windows updates applied.
- Try doing a reset of the graphics settings back to their default settings.
- Disable any services or applications that may interfere with the game: Closing Background Applications
- Reboot your computer in case you have pending installs.
For issues with antivirus software:
- If you are running an antivirus software, we recommend adding the entire Call of Duty: Black Ops 4 game folder to your antivirus exception list.
- For Comodo users: Select Settings → Advanced Protection → Miscellaneous → Detect Shell Code Injections [Exclusion] and add the entire Call of Duty: Black Ops 4 game folder to the exclusion list.
- For BullGuard users: Select Settings → Main and uncheck Self protection.
If issues still persist:
- If you are using Razer Synapse, make sure to update to the latest driver.
- Perform a clean boot and only start up with the bare minimum programs: How to perform a clean boot in Windows
- If the game doesn't start and you have disabled ASLR on Windows, re-enable it.
- Disable NZXT CAM, MSI Afterburner, and Razer Cortex, as these can conflict with Call of Duty: Black Ops 4.