If you are experiencing connectivity or lag issues while playing Skylanders Imaginators, this guide will explain the basics of online connectivity, and provide troubleshooting help to improve your connection.
Check Your Connections
Your first step should be to check the server status screen within Skylanders Imaginators.
For more information on that screen and other troubleshooting tips, check out the Lag and Connectivity Issues in Skylanders Imaginators article.
Check Your Server Status
Your next step is to check the server status for your platform you are playing.
Check Other Elements
There are a number of elements that may cause gameplay lag in Skylanders Imaginators. Before delving too deep into networking issues and adjusting settings, try some of these troubleshooting tips and see how they affect your game.
Free up network bandwidth: Avoid other bandwidth-heavy applications on your network while playing online, including but not limited to streaming music or video content, or downloading files.
Use a wired connection: You will achieve optimal performance when playing an online game over a wired Ethernet connection. Wi-Fi connections have a wide variance in reliability and bandwidth, and can dramatically affect the quality of online gameplay. Wired connections will maintain the minimum bandwidth connection that is required for online gaming.
Change your TV settings: Most modern TVs come equipped with features that can cause input or display lag. At minimum, high refresh rates or settings of 120Hz or 240Hz should be avoided when playing online. The optimal settings should be standard refresh rates at 60Hz. Input lag can also refer to a delay in seeing the game respond to buttons pressed or movements made using a wireless controller.
- Turn on Game Mode – Available on most modern TVs, Game Mode is designed to turn off features like motion smoothing that can contribute to lag.
- Turn off all reductions – There may be several names for the reduction settings available on your TV, and all of them should be turned off as they all contribute to input lag.
- Motion smoothing – Game Mode will often turn motion smoothing off automatically, but you should verify that this setting is turned off.
- Update your controller's firmware – The Xbox One controller's firmware will not update unless the controller is plugged into the Xbox One. Follow these steps to ensure your Xbox One controller is up to date.
Adjust Your Online Connections
The following instructions will take you inside your console's network connection and Internet router controls. Be sure to select the correct console!