Describe your issue below and we’ll get back to you as soon as possible. In most cases, we’ll respond within 6 hours.
One of our agents will review your message and get back to you via email.
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The purpose of this form is to gather critical information to help identify, investigate, and resolve issues related to game crashes on PC.
This form is voluntary, but your participation is extremely valuable.
Your submission will not create a support ticket. If you would like to get help from a support agent, please use our Support Options.
Please provide any additional details about your experience, including steps to reproduce if your issue is persistent. Other details, including map or game mode you were playing, are also helpful.
If you have screenshots or videos that show error codes or what happened when the game crashed, please upload them to a hosting site and provide links to them here.
Uploading crash log files from your PC can be extremely helpful for us when investigating the causes of crashes. If you're willing to help us with our investigation, please follow the steps below to run the crash log tool and upload the files.
Once complete, you will find an Error Log zip file in your Documents folder.