1. Where can I download Warzone Mobile?
Call of Duty: Warzone Mobile was removed from Google Play and Apple’s App Store in May of 2025.
Accessing Call of Duty: Warzone Mobile
Troubleshooting tips for installing and accessing Call of Duty: Warzone Mobile
Thank you for your dedication and passion for Call of Duty: Warzone Mobile. On April 27, 2026, the game will be taken offline and will no longer be available to play. Learn more about the full scope of Warzone Mobile service changes.
2. What are the minimum device specifications?
Android
Warzone Mobile is compatible with Android devices with at least 4 GB of RAM and running Android 13 or better. Learn how to check and update your Android version.
Apple
Warzone Mobile is compatible with Apple devices running iOS 17 or later with at least 3 GB of RAM. Learn how to update your Apple device.
Learn more about minimum requirements for Warzone Mobile.
3. What should I do if the app won't launch, freezes, crashes, or goes to a black screen?
Android
1. Restart your device
- Press and hold the power button for a few seconds.
- Tap Power off or Restart on your screen. If these options aren't available, press and hold the power button until your device restarts.
2. Update the app
- Open your device's Play Store app.
- Tap ☰ at the top of the screen and select My apps & games.
- Find the Call of Duty: Warzone Mobile app and tap the Update button if available.
3. Update your device
- Open the Settings app on your device.
- Depending on your device, open System update or Software update.
- Check your update status and install any system updates available.
4. Clear the app's cache
- Open the Settings app on your device.
- Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
- Tap Call of Duty: Warzone Mobile.
- Tap Storage.
- Tap Clear Cache.
Apple
1. Restart your device
2. Update the app
- Open the App Store app.
- Select the Updates tab at the bottom.
- If Call of Duty: Warzone Mobile appears in the list, tap the Update button.
3. Update your device
- Open the Settings app on your device.
- Tap General, then tap Software Update.
- If an update is available, follow the on-screen steps.
4. I'm having trouble connecting to the game. What should I do?
Warzone Mobile requires a network connection to play. If you're having trouble connecting to a game, or you're experiencing lag while playing, you should first check Warzone Mobile Server Status.
If the status indicator for your platform is not green or an alert is present, you might encounter connectivity issues until service is restored and fully operational.
However, if the status indicator is green and no alerts are posted, several other factors could be affecting the quality of your connection.
- A strong Wi-Fi connection is recommended when playing Warzone Mobile. Try restarting the wireless router if you have access to it.
- Restarting your device can also refresh your connection and resolve network connection issues.
If you continue to experience slow or laggy gameplay, find out more about Connecting to Warzone Mobile.
5. I’m getting an error message saying “Failed to get update information” and can’t log in to the game. What should I do?
If you get an error message when launching the game and can’t log in, try restarting your device.
6. I’m getting an error message saying “A matchmaking lobby error occurred, please retry the operation.” What should I do?
If you get an error message when trying to find a match, try restarting your device.