Important Notes:
Windows Operating system
Call of Duty: Black Ops 6 supports Windows 10 and Windows 11. We recommend players keep up to date with the latest Windows 10 or Windows 11 version. Use the standard Windows updating process to apply the latest Windows version to your PC.
Learn more about Windows 10 Compatibility for Call of Duty: Black Ops 6.
Call of Duty: Black Ops 6 does not support Windows 7 and Windows 8.
System Requirements
Be sure your PC meets the minimum system requirements for Call of Duty: Black Ops 6.
Graphic Card Drivers
If you're experiencing graphical issues in Call of Duty: Black Ops 6, be sure to install the recommended video card drivers listed below. If you experience issues with more recent driver versions, roll back to the recommended driver version.
- Nvidia: The recommended driver version for Call of Duty: Black Ops 6 is 560.70.
- AMD: The recommended driver version for Call of Duty: Black Ops 6 is 24.8.1.
- Intel: The recommended driver version for Call of Duty: Black Ops 6 is 32.0.101.5972.
Shader Preloading
Shader Preloading is an important part of the first boot process. Allow this process to complete before attempting to play the game. Navigating out of the Main Menu will cause the preloading to stop and can lead to performance issues.
Troubleshooting tips:
Battle.net
- Try doing a Scan and Repair: Repairing Battle.net Games
- Disable any services or applications that may interfere with the game: Closing Background Applications
Steam
Microsoft Store
- Try running Verify and Repair:
- Go to Call of Duty: Black Ops 6 in the Xbox app for Windows.
- Select [ . . . ] next to the Play button and select Manage.
- Select the Files tab, then select Verify and Repair.
- Learn more about troubleshooting game issues with the Xbox app for Windows.
Issues with antivirus software:
If you are running antivirus software, we recommend adding the entire Call of Duty: Black Ops 6 game folder to your antivirus exception list.
- For Comodo users: Select Settings → Advanced Protection → Miscellaneous → Detect Shell Code Injections [Exclusion] and add the entire Call of Duty: Black Ops 6 game folder to the exclusion list.
- For BullGuard users: Select Settings → Main and uncheck Self protection.
If issues persist:
- If you are using any device control or peripheral software, make sure to update to the latest driver.
- Perform a clean boot and only start up with the bare minimum programs: How to perform a clean boot in Windows
- If the game doesn't start and you have disabled ASLR on Windows, re-enable it.
- Disable overclocking or tuning software, as they can conflict with Call of Duty: Black Ops 6.
You can provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.
