Let us know your issue below and we'll get back to you via email as soon as possible.
One of our agents will review your message and get back to you via email.
Our bad. We encountered a problem on our end. Please try again later.
Call of Duty: Mobile players can participate in various promotions that can reward them with COD Points, in-game content, or other items. Below you will find answers to questions about code redemption and how to access your rewards in the game.
Please note: If the promotion you participate in includes a physical item, you will need to contact the promotional partner for any issues with the item.
The following are required to participate in a promotion:
In most cases, participation is only available with a purchase associated with a promotional partnership. Promotions may also be limited by region or device.
For more information, be sure to review the requirements for specific promotions.
Be sure to review any instructions provided by the promotional partner. In some cases, you may need to confirm your proof of purchase with a partner or retailer online to receive a code redeemable for rewards.
Before entering a code, be sure you have the latest version of Call of Duty: Mobile installed on a compatible device.
You will also need an Activision account. If you don't have an account, you can create a free one.
Once you have a code, go to the Call of Duty: Mobile Redemption Center and follow onscreen instructions:
If you don’t receive a code for a promotion, please contact the promotional partner.
Please refer to the terms and conditions of the promotion. In some cases, codes may expire and need to be redeemed by a specific date.
If you receive an error or face any other issues when redeeming a code, or you didn't receive your in-game rewards after redeeming a code, you can get help within the app. Tap the ? icon at the top of the main lobby screen to reach out to Activision Support or access help content.
