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LET US KNOW ABOUT ANY GAME CRASHES YOU EXPERIENCE WHILE PLAYING CALL OF DUTY ON PC

The purpose of this form is to gather critical information to help identify, investigate, and resolve issues related to game crashes on PC. 

This form is voluntary, but your participation is extremely valuable.

Your submission will not create a support ticket. If you would like to get help from a support agent, please use our Support Options.

Be sure to also check out our troubleshooting tips for playing Call of Duty®: Modern Warfare® II or Call of Duty®: Warzone™ on PC.

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Please provide any additional details about your experience, including steps to reproduce if your issue is persistent. Other details, including map or game mode you were playing, are also helpful.

If you have screenshots or videos that show error codes or what happened when the game crashed, please upload them to a hosting site and provide links to them here.

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Upload COD Bug Report

Uploading files from your PC can be extremely helpful for us when investigating the causes of crashes. If you're willing to help us with our investigation, please follow the steps below to run the crash report tool and upload the files.

  1. Open the Call of Duty HQ game folder on your PC.
  2. Double-click the ReportCodBug.exe crash report tool.
  3. The tool will ask you to select the path you wish to save a COD Bug Report.zip file. The default path is C:\Users\YourUserName\Documents. Select Browse to choose a different location on your PC.
  4. Select Generate to compress your crash report files.
  5. Once the tool finishes compressing the files, a pop-up will display telling you that your COD Bug Report.zip file was created successfully. Select OK to open the folder in which the file was created.

 

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