05/18/26

Known Issues in Call of Duty: Black Ops 7

Issues being tracked in Call of Duty: Black Ops 7

This page contains a running list of issues that have been identified or reported in Call of Duty®: Black Ops 7 and are either under investigation or scheduled to be fixed.

Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Black Ops 7 Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.

ISSUE	DESCRIPTION
I'm getting an error selecting an Operator for an Endgame loadout. – All platforms	An issue leading to errors for some players when attempting to apply the RoboCop or Terry Crews Operator to an Endgame loadout is under investigation.
I'm missing COD Points after the latest update. – All platforms	A visual issue causing some players to see their COD Points balance at zero after downloading game updates is under investigation. To restore your balance in game, please quit and then restart the game application. This may need to be done more than one time.
I’m getting a 0x error. – Xbox on PC	Players have reported encountering 0x errors, such as 0x1 and 0xfffffffe. These error states can be resolved by repairing the game application. Select Start → Settings → Apps → Installed apps. Find Call of Duty. Select the More (three dots) icon and select Advanced options. Select Terminate. Under Reset, select Repair. If this error persists after repairing the application, you will need to reinstall the game.
I’m getting a message that says “NOT AVAILABLE. Purchase Black Ops 7 to have access to everything.” – PC Game Pass	If you receive this message trying to access Black Ops 7 through PC Game Pass, please check your Microsoft Store device management to ensure you haven’t exceeded your Microsoft Store device limit. If you’re below your device limit and still receive this message, please reach out to us for help.
I'm getting an error message when attempting to log in to the game. – PC	An issue causing some PC players to receive a time out error — such as "Quit to desktop" — when logging in to the game is under investigation. To help with this investigation, you can provide your PC crash logs through our PC Crash Report form. Please be sure to enter the error you received into the error code field. Workaround Players have found success eliminating this error by deleting the "players" folder from their Call of Duty folder. *Documents → Call of Duty* → players Important!** Be sure you do not delete any other files. After deleting this folder, you may need to reset some in-game customization settings, such as keybinds.

ISSUE

DESCRIPTION

I'm getting an error selecting an Operator for an Endgame loadout.

– All platforms

An issue leading to errors for some players when attempting to apply the RoboCop or Terry Crews Operator to an Endgame loadout is under investigation.

I'm missing COD Points after the latest update.

– All platforms

A visual issue causing some players to see their COD Points balance at zero after downloading game updates is under investigation.

To restore your balance in game, please quit and then restart the game application. This may need to be done more than one time.

I’m getting a 0x error.

– Xbox on PC

Players have reported encountering 0x errors, such as 0x1 and 0xfffffffe. These error states can be resolved by repairing the game application.

Select Start → Settings → Apps → Installed apps.
Find Call of Duty.
Select the More (three dots) icon and select Advanced options.
Select Terminate.
Under Reset, select Repair.

If this error persists after repairing the application, you will need to reinstall the game.

I’m getting a message that says “NOT AVAILABLE. Purchase Black Ops 7 to have access to everything.”

– PC Game Pass

If you receive this message trying to access Black Ops 7 through PC Game Pass, please check your Microsoft Store device management to ensure you haven’t exceeded your Microsoft Store device limit.

If you’re below your device limit and still receive this message, please reach out to us for help.

I'm getting an error message when attempting to log in to the game.

– PC

An issue causing some PC players to receive a time out error — such as "Quit to desktop" — when logging in to the game is under investigation.

To help with this investigation, you can provide your PC crash logs through our PC Crash Report form. Please be sure to enter the error you received into the error code field.

Workaround

Players have found success eliminating this error by deleting the "players" folder from their Call of Duty folder.

Documents → Call of Duty → players

Important! Be sure you do not delete any other files.

After deleting this folder, you may need to reset some in-game customization settings, such as keybinds.

Resolved Issues

Ranked Play Forfeit

Forfeit functionality has been re-enabled in Ranked Play.

Exfil timers

An issue affecting Exfil timer refreshes has been addressed.

X-Ray Tango Tracer Pack

An issue with the Death FX included in the X-Ray Tango Tracer Pack has been addressed.

Survival Instinct Mastery

Tracking issues with challenges required to earn the Survival Instinct Mastery (Prestige 3) calling card have been addressed.

Daily Challenges

An issue preventing some players from receiving all their allotted Daily Challenges has been addressed.

Baron of the Wasteland rewards

Reward delivery issues with the Baron of the Wasteland have been addressed.

Game crashes

Game crashes related to peripheral disconnections have been addressed.

Endgame Operator resets

Endgame Operator resets have been addressed.

GobbleGums

Visual errors leading to incorrect GobbleGum totals displaying have been addressed.

Zombies Augments

An issue impacting Augment research and progression has been addressed.

Tactical equipment

Progression tracking for Tactical equipment has been addressed.

Weekly Challenges

Progression tracking for Weekly Challenges has been addressed.

Engame Operators

An issue causing selected Operators to change when entering Endgame has been addressed.

Exit 115 challenge

Reward delivery for completing the Exit 115 challenge in Zombies has been addressed.

Promotional Camos

The Promotional camos section should now appear in the camo Customize menu.

Quick Play filter

An issue preventing some players from accessing the Quick Play in Multiplayer filter has been addressed.

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