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12/19/25

Known Issues in Call of Duty: Black Ops 7

Issues being tracked in Call of Duty: Black Ops 7

This page contains a running list of issues that have been identified or reported in Call of Duty®: Black Ops 7 and are either under investigation or scheduled to be fixed.

Be sure to check back often as we'll continually update this page.

If you don't see an issue that you're experiencing below, you can report it using the Call of Duty: Black Ops 7 Bug Report form.

You can also provide critical information to help identify, investigate, and resolve game crashes on PC by submitting a Call of Duty PC Crash Report.

ISSUE	DESCRIPTION
I'm having an issue using Augments in Zombies. – All platforms	Teams are investigating reports that some players are unable to choose Augments to research or that Augments are not progressing.
My Operator changes when I load into Endgame. – All platforms	An issue causing selected Operators to change when entering Endgame is under investigation.
I didn't get my reward for completing the Exit 115 challenge. – All platforms	An issue with reward delivery for completing the Exit 115 challenge in Zombies is under investigation.
I’m getting a message that says “NOT AVAILABLE. Purchase Black Ops 7 to have access to everything.” – PC Game Pass	If you receive this message trying to access Black Ops 7 through PC Game Pass, please check your Microsoft Store device management to ensure you haven’t exceeded your Microsoft Store device limit. If you’re below your device limit and still receive this message, please reach out to us for help.
I'm getting an error message when attempting to log in to the game. – PC	An issue causing some PC players to receive a time out error — such as "Quit to desktop" — when logging in to the game is under investigation. To help with this investigation, you can provide your PC crash logs through our PC Crash Report form. Please be sure to enter the error you received into the error code field.

ISSUE

DESCRIPTION

I'm having an issue using Augments in Zombies.

– All platforms

Teams are investigating reports that some players are unable to choose Augments to research or that Augments are not progressing.

My Operator changes when I load into Endgame.

– All platforms

An issue causing selected Operators to change when entering Endgame is under investigation.

I didn't get my reward for completing the Exit 115 challenge.

– All platforms

An issue with reward delivery for completing the Exit 115 challenge in Zombies is under investigation.

I’m getting a message that says “NOT AVAILABLE. Purchase Black Ops 7 to have access to everything.”

– PC Game Pass

If you receive this message trying to access Black Ops 7 through PC Game Pass, please check your Microsoft Store device management to ensure you haven’t exceeded your Microsoft Store device limit.

If you’re below your device limit and still receive this message, please reach out to us for help.

I'm getting an error message when attempting to log in to the game.

– PC

An issue causing some PC players to receive a time out error — such as "Quit to desktop" — when logging in to the game is under investigation.

To help with this investigation, you can provide your PC crash logs through our PC Crash Report form. Please be sure to enter the error you received into the error code field.

Resolved Issues

Promotional Camos

The Promotional camos section should now appear in the camo Customize menu.

Quick Play filter

An issue preventing some players from accessing the Quick Play in Multiplayer filter has been addressed.

Looking For More Help?

BROWSE SUPPORT PAGE: CALL OF DUTY: BLACK OPS 7