Warzone Mobile is available to download for free from the Google Play Store and Apple's App Store.

Android

Warzone Mobile is compatible with Android devices with at least 4 GB of RAM and running Android Adreno 618 or better. Learn how to check and update your Android version.

Apple

Warzone Mobile is compatible with Apple devices running iOS 16.0 or later with at least 3 GB of RAM (excluding iPhone 8). Learn how to update your Apple device.

Android

1. Restart your device

1. Press and hold the power button for a few seconds.
   
2. Tap Power off or Restart on your screen. If these options aren't available, press and hold the power button until your device restarts.

2. Update the app

1. Open your device's Play Store app.
2. Tap ☰ at the top of the screen and select My apps & games.
3. Find the Call of Duty: Warzone Mobile app and tap the Update button if available.

3. Update your device

1. Open the Settings app on your device.
2. Depending on your device, open System update or Software update.
   
3. Check your update status and install any system updates available.

4. Clear the app's cache

1. Open the Settings app on your device.
   
2. Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
3. Tap Call of Duty: Warzone Mobile.
   
4. Tap Storage.
   
5. Tap Clear Cache.

Apple

1. Restart your device

• Learn how to turn your iPhone off, then back on.
  
• Learn how to turn your iPad off, then back on.
  

2. Update the app

1. Open the App Store app.
   
2. Select the Updates tab at the bottom.
3. If Call of Duty: Warzone Mobile appears in the list, tap the Update button.

3. Update your device

1. Open the Settings app on your device.
   
2. Tap General, then tap Software Update.
3. If an update is available, follow the on-screen steps.

4. Delete and reinstall the app

Please note: Deleting the app will not delete your progress or other game data.

1. Open the Settings app on your device.
   
2. Tap General, then tap iPhone Storage or iPad Storage.
3. Tap Call of Duty: Warzone Mobile.
4. Tap Delete App.
5. Open the App Store app.
6. Find and reinstall Call of Duty: Warzone Mobile.
7. Open Call of Duty: Warzone Mobile.
8. Log in with the same account to reinstate your game progress.

Be sure that your device meets the minimum requirements.

Android

Warzone Mobile is compatible with Android devices with at least 3 GB of RAM and running Android Adreno 618 or better. Learn how to check and update your Android version.

Apple

Warzone Mobile is compatible with Apple devices running iOS/iPadOS 15.0 or later with the A12 Bionic chip or later. Learn how to update your Apple device.

If your device meets the minimum requirements, try the steps below. Be sure to try installing the app after attempting each step to see if it solves your issue.

1. Check your network connection

A strong Wi-Fi connection is recommended when downloading apps or using apps that require a network connection. If you're having trouble with a Wi-Fi connection, try restarting the wireless router if you have access to it. You can also try switching to a mobile data connection.

2. Restart your device

Android

1. Press and hold the power button for a few seconds.
   
2. Tap Power off or Restart on your screen. If these options aren't available, press and hold the power button until your device restarts.

Apple

• Learn how to turn your iPhone off, then back on.
  
• Learn how to turn your iPad off, then back on.
  

3. Clear the Play Store app's cache and data (Android)

1. Open the Settings app on your device.
   
2. Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
3. Tap Call of Duty: Warzone Mobile.
4. Tap Storage.
5. Tap Clear Cache.

4. Delete and reinstall the app (Apple only)

Please note: Deleting the app will not delete your progress or other game data.

1. Open the Settings app on your device.
2. Tap General, then tap iPhone Storage or iPad Storage.
3. Tap Call of Duty: Warzone Mobile.
4. Tap Delete App.
5. Open the App Store app.
6. Find and reinstall Call of Duty: Warzone Mobile.
7. Open Call of Duty: Warzone Mobile.
8. Log in with the same account to reinstate your game progress.

Warzone Mobile requires a network connection to play. If you're having trouble connecting to a game, or you're experiencing lag while playing, you should first check Warzone Mobile Server Status.

If the status indicator for your platform is not green or an alert is present, you might encounter connectivity issues until service is restored and fully operational.

However, if the status indicator is green and no alerts are posted, several other factors could be affecting the quality of your connection.

• A strong Wi-Fi connection is recommended when playing Warzone Mobile. Try restarting the wireless router if you have access to it.
• Restarting your device can also refresh your connection and resolve network connection issues.

If you continue to experience slow or laggy gameplay, find out more about Connecting to Warzone Mobile.

Devices with a lack of storage space will prevent apps from installing and can lead to users seeing an "Insufficient Storage" or "Insufficient Storage Available" message on Android or "Not Enough Storage" on Apple. These errors can display even if your device says that it has free space.

If you get a storage-related message, try the following based on your device.

Android

Free up storage space by clearing the cache on your other apps.

1. Open the Settings app on your device.
   
2. Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
3. Tap the Menu or More button and choose Sort by Size. Your apps will be listed by which take up the most storage space.
4. Tap an app taking up a large amount of storage space.
5. Tap Storage.
6. Tap Clear Cache.

Try accessing Warzone Mobile again. If you see the insufficient storage message again, repeat the steps above for other apps and try again.

Some Android devices include a method to clear the cache on all your apps at once.

1. Open the Settings app on your device.
   
2. Tap Storage to see a detailed breakdown of all cached data. (Storage is typically in a tab or section called System.)
3. Tap Cached Data.
4. Tap Delete to clear the cached data for all your apps.

You may also choose to uninstall apps that you no longer use or delete large files from your device.

Apple

While the "Not Enough Storage" message is less common on Apple devices than the Android equivalent, it can still come up from time to time. However, if you receive a storage-related message, there are a few things you can do to free up storage space.

Manage your iCloud backup

iCloud can be set to automatically back up your Apple device along with the photos, videos, app data, and other important information you have stored. Therefore, you can safely delete files from your device that you've backed up using iCloud.

Learn how to set up iCloud and manage what is stored on iCloud.

Delete apps you no longer use

1. Open the Settings app on your device.
   
2. Tap General, then tap iPhone Storage or iPad Storage.
3. Review your list of apps, which are sorted by size and display the last time the app was used.
4. Tap any app you wish to delete.
5. Tap Delete App.

Try accessing Warzone Mobile again. If you see the "Not Enough Storage" message again, repeat the steps above for other apps and try again.

If you get an error message when launching the game and can’t log in, try restarting your device. If the error message persists, you should delete and reinstall the game.

If you get an error message when trying to find a match, try restarting your device. If the error message persists, you should delete and reinstall the game.